Privacy Policy

1. Overview

The Techno Spire is a software development company that specializes in creating customized web applications, SaaS platforms, and enterprise systems for clients across various industries. Our core business involves developing and deploying software solutions that may be hosted either on The Techno Spire-managed servers or on client-managed infrastructure.

2. Information We Collect

• Personal Information: Name, email, contact number, company details, and communication preferences.
• Technical Information: IP address, browser details, device type, and access logs when interacting with our site or services.
• Project Data: Information provided voluntarily by clients for software or SaaS development purposes.
• Cookies: Used only for session management and analytics on our own websites.

3. Use of Information

• Develop, maintain, and improve our software and SaaS products.
• Provide customer support and technical assistance.
• Communicate with clients regarding updates, new features, or service issues.
• Fulfill legal or contractual obligations.

4. Data Ownership & Responsibility

For SaaS or web applications developed by The Techno Spire, the client retains full ownership and responsibility for all data stored within their servers, databases, or hosting environments.

• We do not access, store, or use client data unless explicitly authorized in writing.
• All data processed within client-managed servers remains under the client’s control and responsibility.
• The Techno Spire is not responsible for any data loss, corruption, unauthorized access, or breaches that occur within client-managed servers, hosting providers, or third-party infrastructure.
• Clients are solely responsible for maintaining appropriate data backup, access control, and server-level security configurations.

5. Security Practices

The Techno Spire follows industry-standard practices to protect information within its own systems. We implement measures such as encryption, secure authentication, and restricted data access. However, when applications are hosted on client-managed infrastructure, we have no control over the server’s configuration, firewalls, or network security.

6. Data Sharing and Disclosure

We do not sell or rent any personal or client data. Information is only shared:

• With trusted third-party vendors under confidentiality agreements, if required for service delivery.
• To comply with legal or regulatory requirements.
• To protect the rights and safety of The Techno Spire, our clients, or others.

7. Client Data Confidentiality

All source code, application data, credentials, and configurations provided by clients are treated as confidential. We sign NDAs (Non-Disclosure Agreements) when necessary to ensure data security and protect intellectual property.

8. Data Retention

We retain client or user information only for as long as necessary to provide services or comply with legal obligations. Project-related data shared during development is securely deleted after project completion unless otherwise agreed upon in writing.

9. Limitation of Liability for Client Infrastructure

The Techno Spire provides software solutions and may offer deployment assistance; however, once the system is live on client infrastructure (server, domain, or hosting provider), the client assumes full responsibility for maintaining server security, database protection, and access control.

The Techno Spire is not liable for any data breach, hacking, or unauthorized access resulting from vulnerabilities, weak credentials, or misconfigurations on the client’s server or third-party hosting environment.

10. Third-Party Services

Our applications may integrate with third-party APIs, payment gateways, or plugins. These services operate under their own privacy policies, and The Techno Spire is not responsible for how third parties collect or process your data.

11. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Clients are encouraged to review this periodically.

12. Contact Us

• Company Name: The Techno Spire
• Email: [email protected]
• Website: https://www.thetechnospire.in
• Address: Ahmedabad, Gujarat, India